Metro PCS Android App Device Unlock

MetroPCS Device Unlock APP  is an Android app that allows you to request and apply a MetroPCS mobile device unlock directly from the device. The features of this app include the ability to remotely request Mobile Device Unlock without having to contact Customer Care and automatically apply the Mobile Device Unlock to the device without the use of a manual code.

Thanks to this app  , we’re now able to Register any IMEI as “Eligible” in the MetroPCS Database so you can unlock your Cell Phone using the “Device Unlock” App. Turnaround time for delivery is less than 1-5 Business Days. To officially unlock your MetroPCS Cell Phone using the Device Unlock App, please click here.

All you need is an Android device that supports the Mobile Device Unlock app:

• LG Leon 4G LTE (MS345),
• LG G Stylo (MS631),
• Kyocera Hydro Elite (C6740).
• Samsung Galaxy Grand Prime SM-G530T1
• Alcatel One Touch Fierce XL ( OT-5054N )
• HTC Desire 626S
• ZTE Obsidian ( Z820 )

Once the unlock request is processed, customer needs to:

1. Make sure you have an active data connection via 3G/4G/LTE or Wi-Fi.
2. From the Application list, tap Device Unlock. (Note: The application may be located in the MetroPCS folder.)
3. Tap Continue.
4. Choose the Permanent Unlock type:
5. If successful, restart the device to apply the settings.

 
Reminder: Always get the IMEI from *#06# on the phone. Never take the IMEI from the phone sticker or from the box.

It's mandatory with "MetroPCS Device Unlock App" Service to check BEFORE place your order that your phone show "Not Eligible for Unlock" error.
If instead you have the error "Server not responding" this mean your phone is not even able to communicate with MetroPCS Server (Communication Error)

You need to fix this problem before order since we do not accept complaint / refund request about this specific error.
However we do have some tips to get rid of this error:

1 - Make sure you use the original Stock ROM from MetroPCS since it will not work if you flash your phone with any custom Firmware from T-Mobile, CyanogenMod, or even an Unbranded ROM.
2 - However make sure you're using the last version of MetroPCS Firmware for your Cell Phone.
3 - Finally (after upgrade) perform a Hard Reset on your Cell Phone (you'll find Hard Reset method on:http://www.hardreset.info or check on YouTube).
4 - Turn off 3G/LTE and force the use of a local WiFi Hotspot.
5 - Make sure you use home Wifi (and not a public/company WiFi since they might use firewall, vpn, etc... that will trouble communication)

If none of these recommendations work for you, then we don't have solution.
If you find a way to fix this problem with another method, please let us now so we can help better our community.

 Once the unlock request is processed, customer needs to:

1. Connect your phone to WiFi

1. Go to Google play store and install the “Device Unlock” app from T-Mobile.

1. Open app and select “Permanent Unlock“
2. 

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